Microsoft mfa not sending texts My global admin can setup SMS verification no problem but standard users do not get the option. Share via Facebook x. If your device is turned on, but you're still not receiving the call or text, there's probably a problem with your network. Thanks for all and any assistance from those on this thread and any others who noticed and were in I've been trying to give a coworker access to a document for the past hour, but every time I attempt to send him the document I'm asked to use my authenticator app and click the 2 digit code on my mobile device, but my app is not notifying me of any codes and when I open the app there is nothing on there. Facebook x. when I require two step verification for my personal account, Silent Notifications: If notifications are silent or disabled, you might not receive the necessary prompts to complete authentication. They see as the "Default sign-in method:" as "Phone text". When this feature Hi, Jonathan Pruitt. The app will generate random security codes for sign-in without requiring any cell signal or Internet connection. please contact your tenant administrator and ask for MFA reset. I am just stuck. It seems these customers are all using T-Mobile. I understand that you're having trouble receiving verification texts from Microsoft. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Mysteriously this morning it is now all working again as before (as of 9am UK time). If you share that number with MS Support, they may be able to assist you better. I will be glad to follow up and help you. In MFA service settings the option for text message to phone is ticked already, I disabled security defaults in And I can sign-in to Microsoft account using the Microsoft Authenticator confirmation push notifications instead of typing in the password. We are happy to help you! Based on your description, I have a general understanding of your problem, please kindly check this official document Two-way SMS no longer supported - Microsoft Entra | Microsoft Learn. Users may be subject for usage charges to receive calls or texts just like any other call or text that will use their minutes or monthly allocation of text messages. 1. Bug fix: Persistent SSO state for Win10 devices when doing PRT auth This addresses an issue where MFA state was not persisted when using PRT authentication for Windows 10 devices. the latest device token not matching the device token of where the service is sending notifications). It's more secure. The message contained: "Microsoft access code: ####" Is someone trying to login to my account and should I be worried? I logged into microsoft and the verification text that I got had different verbiage than the one that I suspect is some kind of scam and was from a different number. Azure MFA SMS text not working. NPS Azure MFA extension not sending Approve/Deny push. I have not opened the link for fear of this being a scam. I've enabled in within the MFA settings. No text and the Microsoft authentication call does come through but it does not recognise the # key being pressed. in ADFS 2019, there is this . It wasn't an unwarranted, random text - I was logging in and I got the text seemingly as normal, although I noticed it took an extra couple of seconds for me to receive the text this time. we don't have a separate monitor for Authenticator but we do have the Azure Outages page which shows the status for MFA. Check to see if the Do not disturb feature has been turned on for your mobile device. I tracked the number down and it's a russian number. TextNow do not block verification codes for paid users like me. Here are some other suggestions to help you. If you have any other Microsoft account sign in issues, use our Sign-in helper tool. Allahshukur Ahmadzadeh 20 Reputation points. I have been receiving codes from Microsoft in the past, they are still in my old SMS (I see some in February), but now, I do receive nothing. There is no other button offering another method, or a button to say that I did not receive the code. Hi, I have a user that have their MFA enabled. Remove and Re-add Account in the App: You can remove your account from the Authenticator app and then re-add it by scanning the QR code in your account's security settings. exit code. After accessing your Microsoft account, enable the passwordless My users get an error: Additional security verification Mobile app verification option is not enabled for your organization. Send a 1:1 SMS message. We recommend checking out the following resources for help in regaining access to your account: I'm receiving texts from a handful of numbers and i don Microsoft MFA text messages coming from a mobile number rather than "Microsoft" Some of our users are experiencing an issue upon trying to sign in to their work accounts using MFA. Then they had the audacity to send me a note about how Microsoft sees me as ‘family’. 5. It's intermittent, for any given user sometimes they arrive instantly, sometimes a few minutes later, sometimes 2 hours later. To send an SMS message to a single recipient, call the send method from the sms module with a single recipient phone number. I was not able to find any documentation where the exact limits are explained. 4. For Grand Cayman (country code is +1345) I have checked the list internally, found this country code is part of this list of MFA The problem does not occur when I try to access/login to any other page. First dial 011 – the U. In order to get the end user back into the portal I have to go to the regular MFA Setup page, enable phone calls or texts, enable and enforce MFA on the end user, and they can finally get in to re-set up the account. I'm trying to login by using the SMS verification but Microsoft is not sending the code even though my phone number is correct. All of this could be fixed with a one time bypass for cloud! In the past few weeks I have had a few customers that have needed to reset their password, when I have tried to get a verification code sent through to their landline the code never arrives, thankfully the last customer also had their mobile number registered to their Microsoft account and was able to receive the code via text, the customer I am currently working with Hi Julie. It turns out that the organization I was trying to log into had to re-send MFA registration request. Are there any To check whether your user account is blocked, ask a global admin for your Microsoft cloud service to perform the following steps: If you have a Microsoft Entra multifactor authentication or Microsoft Entra ID P1 or P2 subscription. use the Report Message add-in if you use Outlook and your version support the Report Message add-in or create an email message and send it to phish@office365. I know we can use other options for authentication, but is If you still not seeing push notifications in the list session in Authenticator, try swipe down in the list view to check for pending authentications, Troubleshoot problems using Microsoft Authenticator - Microsoft Support. I can get phone calls from Microsoft MFA. Yes, you can bring your existing Microsoft Teams Number or port in a number and then Text and Call from the SAME number. Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. The thing is this user only have MS Authenticator App option for the Code. The result of the issue was And all users have 14 days to register using the Microsoft Authenticator app, refer to Microsoft Authenticator authentication method Does that mean that the ONLY way to make sure that all users have MFA enabled, but still be able to use SMS text message as the MFA method (or at least have it available as an alternate method), is to use the When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. Good day! Thank you for posting to Microsoft Community. The other possible solution is to disable the MFA from www. Not receiving SMS or Call after trying MFA with Microsoft Autheticator Hello, I have an account created by my IT departement but after using one day, I cannot login into my microsoft account from external devices. In such case we would suggest you to uninstall and reinstall the app once and check. Other times we get: The phone number you provided is unreachable. If you have any other Microsoft account Microsoft not sending verification code it will fix it. We would like to move to the Microsoft Authenticator App for MFA. Other app notifications are being received. But when I try to enable Passwordless Account at Advanced Security page of my Microsoft Account the message pop ups: "Request wasn't sent. And some people confirmed the If your device is turned on, but you're still not receiving the call or text, there's probably a problem with your network. The support engineers there have the correct escalation channel, and this is the most efficient way to report such issue. SA_South 21 Reputation points. I may not have the term exactly right but once they forced me to re-register, I · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. Download Microsoft Edge More info about Internet Explorer and Microsoft Edge Save. We have tried: Changing her phone number to a new number using Azure/Entra. It was a random number, not the usual "Microsoft" contact that messages me. Is this legitimate? Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. How can I Enable Text and Call Options for this user. The PIN change @Raymond Williamson Thank you for reaching out to us, due to increased levels of fraud occurring in specific countries, the MFA service has placed country level blocks for voice/sms traffic being sent to a subset of country prefixes. However, subsequent sign-in attempts are not sending the verification code. If the default sign-in method is the Microsoft Authenticator app (which we highly recommend), then the app notification is sent automatically. They are. Network delivered voicemail notifications just fine. . I can receive verification codes from several sources. Other than Microsoft Not Sending Message Verification over SMS, a user can also opt for email as Hello, currently, we have users authenticating via the Microsoft Authenticator application regarding MFA. You indicated that you need to send your MFA code to my application, which of your programs do you turn on to receive MFA receiving codes to, your phone to receive authentication codes? Or is it Microsoft Authenticator, or Microsoft is actively phasing out the use of phone/text for MFA so may as well bite the bullet and set up the app. I am not trying to log in or use apps. For more information, see It's Time to Hang Up on Phone Transports for Authentication. Hi Tech friends, Our company has several O365 Tenants which we manage and we have recently been updating them to ensure our verification details are correct. Except we've tried a trial with Textanywhere and whilst we can send text messages to the account from our own mobiles, whenever we ask MFA to send a text code, it never arrives. If those Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. Method 10: Go Through Spam or Junk Mail Section. I’ve also set the user up with the Microsoft Authenticator app so the user just has to press “approve” but now they don’t have enough working methods for SSPR. Enable the SMS-based authentication method I receive multiple texts daily with 'Use this code for Microsoft Verification'. This is I keep getting text messages from a random 5-digit number advertising a Microsoft Authenticator app. This happens also with phone numbers which are used the first time with this Azure B2C-tenant. Thanks for the reply karl, The codes were requested by me and one of the messages did'nt even had a complete message, It just had the code and some random emoji thingys after that also this came from a random mobile number which was flagged as 'online money scam'. Please check the phone number you specified or change your preferred option. Check out this YouTube video, Evolve Cellular Texting and Voice Service for Microsoft Teams s . Microsoft uses many different numbers to send out SMS messages. com" or "@microsoft. I found that there was someone encountered the same problem as yours in this post on Azure Active Directory Forums: Error 500121 when re-attempting login to 2FA-secured account. The result of the issue was Next - Send "Do Not Track" requests = On - Allow sites to check whether you have payment methods saved = Off - Scroll down to Security, Microsoft Defender SmartScreen = On - Block potentially unwanted apps = On Hello Jarred, thank you for reaching out to the Microsoft Community. There could be several reasons why you're not receiving these texts, such as network issues, incorrect phone number, or a problem with your phone carrier. Phone settings: Check that your new phone has the Microsoft Authenticator app installed correctly, and make sure the app has permission to send 1. Kind Regards, Digital Curator & Support. In. I shutdown my system after about 20minutes of waiting for the code. The question is, do my organization and not me,is charged for sending the phone calls and text messages that are used for multi-factor authentication? 0 votes Report a concern. When they log-in with their credentials, some of the users receive a text from a random mobile phone number (0xxxxxx5589) instead of the usual "Microsoft" branded text. 2024-01-19T13:36:41. A Microsoft Entra identity service that provides identity management and access control capabilities. As an update to this I was able to access one of our Tenants and setup the Password Recovery option email for a standard account. Correlation ID: 1d6261d8-b55e-41c3-b6d4-99561d064c11 Session ID: 30074620-da86-4f1d-9f2a-a61a8969e073 Timestamp: Microsoft claimed to have sent a code to my alternate email address and my mobile number which I'm still using but for over 12hours, I've not received the code either in my alternate email address or in my phone. The authenticator app is configured for a user, they can not set is as default. It's the only method that can give you context as to what the MFA request you're seeing is for. Turn off Do not disturb. Fix 2: Enable Passwordless Account. On your mobile device, go to Settings > Apps > Microsoft Authenticator > Permissions, and ensure that the app has permission to send notifications. Also, if international users use our two-way SMS option with the MFA Server, they may incur global SMS charges by having to reply to a US-based phone number. Any attempts to open any of the security settings results in a message that says "You can't access this site now" Then they offer to send another code to my This option prevents sending too many security codes for different apps. Microsoft is indeed moving away from SMS-based MFA for O365 due to security concerns. Here is Microsoft Authenticator FAQs for your reference: Microsoft Authenticator FAQs - Microsoft Support · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. Checked iPhone notifications are enabled for Microsoft Authenticator app. I have users that do not have smart phones and only receive Hi, I'm not receiving verification text messages to allow me to access Outlook? I completed a change of passwork yesterday which appeared to be successful and I am able to access via 365 portal, just (MFA) by your admin. i had issues with T-Mobile sending me old two Factor authentication texts in February. I'd strongly recommend using the authenticator app instead with the notification method configured, it's the only method that can give you context as to Microsoft 365. However, when doing this for the logged in Admin account this required both email and phone options to be configured (rightly) - The email option works fine, the phone option neither texts or rings the phone number I put in (tried three In this article. Make a phone call from your Microsoft Teams account. Modern authentication methods like Microsoft Authenticator are a recommended alternative. If you want to generate security codes, check out the Microsoft Authenticator app for Windows phone, Android, or iOS. Report abuse as I received the message that Microsoft has sent me a code. When I attempt to get the code it only brings up the telephone number of a phone I owned 7 years ago, despite the correct number being on my security account and also connected to my own personal account, i. But for some reason, when a user goes in to his / hers "security info" page. I do not recall setting up My problem is specific to Microsoft MFA SMS texts. · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. T-Mobile will flag certain texts as SPAM and instead of showing the message preview like any other text, it just shows a preview saying a SPAM message was blocked. This should be able to cover Authenticator. Therefore, the admin can't sign in to a work or school account. Go passwordless with Microsoft Authenticator [link to app]". I have asked the IT personnel to revoke and register MFA in the Azure Portal, but that also does not solve the problem. However, when doing this for the logged in Admin account this required both email and phone options to be configured (rightly) - The email option works fine, the phone option neither texts or rings the phone number I put in (tried three As an update to this I was able to access one of our Tenants and setup the Password Recovery option email for a standard account. I was not receiving a code at all originally. (like mentioned here before) - Microsoft states that the SMS/Voice MFA methode is not deprecated, and there is no end-of-life date known so far, and thus will be supported in the near future. How do we hide two-way SMS as an option in the MFA portal to prevent users from selecting it in the future? In MFA Server User portal, click Settings, you can clear Text Message so that it's not The issue of not sending you a verification code when you authenticate in the Microsoft Authenticator app is usually related to the app's settings, device permissions, or account security settings. Should work well. We couldn't send a notification to your phone at this time. We sometimes see delays up to 2 hours with Azure MFA SMS from Microsoft. I am locked out of multiple Hotmail accounts because Microsoft will straight up NOT send me the verification text needed. Sometimes we get: You hit the limit on the number of text messages. If you are end user or if you are admin but other user has admin rights, it is suggested to contact your admin and ask admin to re-register the Authentication method for your account. Here is a sample call to Manila. Deleted the Authenticator app from iPhone. Go to the Azure portal, and then open Microsoft Entra ID. The result of the issue was - To prevent the users getting forced to the Microsoft Authenticator app you'll need to set the Registration campaign setting to Disable. And as you said you can use the MFA to sign into office 365 portal and you can’t get the text code in the outlook If this does not resolve the issue, one thing that I would strongly recommend in the future is switching to the Authenticator app rather than using text message authentication. Check if the app has the necessary permissions to send notifications. In this situation, we would suggest the IT admin to I have to work with what I had and that was allowing MFA via phone sms. I would enter my information and receive a message saying “if the information you have provided is correct, we will email/text you a security code. By tracking the Correlation ID, I found that it is failing as the user account you are using is blocked in MFA. You will not be able to add users to an exemption group that will allow them to still use SMS after If you have another way to log into that tenant, you can check the MFA logs to see if there might be a mismatch between the client and service (i. The result of the issue was Random SMS texts telling me to authenticate on my phone, or multiple SMS alerts when firing up my laptop. I am here to help and provide assistance with any questions or concerns you may have. I’ve raised a ticket with the carrier, and Microsoft. It's essential to prioritize the security of We'll send another verification code. microsoft. com and then enable it again. To View your recent sign-in activity in your work or school account, follow the steps below: Sign in to your work or school account It says “Microsoft” at the top because you have added the short code that Microsoft is using to your Contacts. Microsoft Teams Microsoft Authenticator App does not send approval request or verification code for work account I have a work email address that I am trying to add to my microsoft authenticator app on my iPhone XR so that I can access my email account on the Outlook for iOS app. AzureAD logs confirm there are no logins matching from this time so these seems to be just random spam, but i cant get my head around why anyone would be sending these and for what reason?The only thing that makes sense is someone elses logins MFA sending multiple text messages We're looking at enabling MFA across our organisation, but in pilot group testing we have received feedback from our users that when at home (or other untrusted/unknown network), if the user starts their laptop and three applications try launch at the same time, eg. If your problem persists, to help you better and not waste your more Microsoft will not send me verification text messages so I am unable to recover multiple e-mail accounts Title. Thank you for the responses. com" email addresses. I can either use the Authenticator app (notification comes through) or the option to send text message is available. Please login your Global Administrator account and follow the instructions based on the MS official article - Manage user authentication methods for Azure AD Multi-Factor Authentication. Regards, John Report abuse Report abuse. Checked iPhone is not in 'do-not-disturb' or other Focus Mode. Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you. We recommend checking out the following resources for help in regaining access to your account: The MFA will text a code to his business cell phone There is no alternate method since Phone/Text are disabled. The actual messages read "Use [6-digit number] as Microsoft account security code. You'll need to talk to your provider. However, when doing this for the logged in Admin account this required both email and phone options to be configured (rightly) - The email option works fine, the phone option neither texts or rings the phone number I put in (tried three To list these users, start MFA Server, select the Users section, click Filter User List, and filter for Text Message Two-Way. I have tried to use two So my understanding is that in July 2023, user accounts that have MFA enabled will no longer be able to use SMS for MFA. MFA does seem to allow my users to setup text messages to phone anymore they need an application installed instead now. Random SMS texts telling me to authenticate on my phone, or multiple SMS alerts when firing up my laptop. Users can still verify themselves using a mobile phone or I understand the need for clarity. They no longer come through if Android or Apple phones are connected via (wireless) internet due to not able to pick up strong enough signal from AT&T. Cross-tenant synchronization does not support users with SMS sign-in enabled. Removed existing account from Microsoft Authenticator app. Presumably this won't arrive until tomorrow either. Android Microsoft Authenticator does not receive prompt verification and cannot log in If not, please reply back to this forum to let me know. To resolve the issue, you need to navigate to: Azure Portal > Azure Active Directory > Security > Multi-factor Authentication > Block/Unblock users > Unblock the user I enabled MFA for my global admin account and was able to use SMS as a method, I have now created a user and enabled MFA but when signing in they are forced to use the MS Auth app or another app and there is no option for text / SMS. Save. Microsoft recommends users move away from using text messages or voice calls for multifactor authentication. 3766667+00:00. Try again shortly. I can only suggest a MS glitch yesterday which is now resolved. Hi! Good Day! MFA not sending notifications So my host organisation email works fine but when I try and access the intranet I has a guest collaboration with I need the MFA code and my phone isn't getting notifications anymore. SMS for MFA does not work anymore. e. Their definition of family must be highly dysfunctional. Send a text message from your SAME voice number in Microsoft Teams. Check your text messages for authentication codes which may have arrived silently. Check if you have received any text that says Microsoft account verification code. And it will ONLY give you this prompt on the FIRST time it blacks a message from Thank you for writing to Microsoft Community Forums. S. I have worked with IT to delete and reinstate MFA and even add my phone to get a code but that doesn't even come up as an option Hi, I am trying to log into my work account at home. There is NO way whatsoever to contact Microsoft directly so here I am. Contact your IT admin. 6. Microsoft recommends using the Microsoft Authenticator app for MFA as it provides an additional layer of security compared to SMS. If you're not receiving verification code texts on Android, reboot your phone, turn off airplane mode, double-check your phone number, make sure you can receive messages, clear your text message inbox, unblock unknown senders, or check with your cell phone carrier. Apart from this, neither the call nor text nor authenticator app is working for me. I use a TextNow phone number and I don't get Microsoft MFA text messages on that number. Of course, I have called my phone company and they say it is not on their side. The result of the issue was After adding the country code, signing out, and signing back in, I did receive a text message with the verification code and successfully signed into my account. But in direct answer to your question try going to Manage->Settings->System-preferred multifactor If signal-related problems are common, use the “Microsoft Authenticator app” on your mobile device. ( only this user is Thank you for posting in Microsoft Community. Make sure notifications are enabled for the app. az communication sms send --sender "<fromPhoneNumber>" --recipient "<toPhoneNumber>" --message "Hello world via SMS for Azure CLI!" --connection-string "<yourConnectionString>" Our phone can not receive text over seas and if it did would Microsoft send a verification code to, for example, a Filipino number which requires a dial out from the USA to a country code, city code and finally the local number in Manila. com may be the other . ” I was not receiving those codes, but now I am after about 72 hours. a text instead of an app). I think I misunderstood. In addition, you also can manage the user's When a user presses the "send a new code"-Link on the PhoneFactor-page in Azure AD B2C, the user immediately gets the message "You hit the limit on the number of text messages. Replaces Azure Active Directory. Instead of receiving security codes in a text message or email, your phone can generate them with an app. No text received. Please add a mobile phone number. As we forum support group does not have a direct channel to sending feedbacks to product team, we suggest you go to Office 365 Admin Center-> Support-> New Service Request. Now, check the email ID and enter the code in the relevant space to finish the sign-in process. I did do all of the above. Unfortunately, SharePoint does not provide a native option to enable multi-factor authentication (MFA) for external users via text message without requiring a Microsoft account. If Microsoft is not sending verification code by SMS text, send the verification message to an alternate phone number or email. It requires two-step verification process. Out of the 400+ users who are using the legacy/per-user MFA, we have had three that cannot receive the text message to authenticate their account. Might be fine for a day and bad for a week, or fine for a month and bad for an hour. If you don't receive the call or text, first check to make sure your mobile device is turned on. This problem only started a couple of weeks Random SMS texts telling me to authenticate on my phone, or multiple SMS alerts when firing up my laptop. I entered my cellphone number, but now I have to wait 30 days to take effect. According to your description, the issue of your concern that you want to change a user's MFA method. Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. If this answer helped you, please mark it Hi, I work for an MSP and we have an issue with some customers this morning in which 2fa codes are no longer sending at all - so we are effectively locked out of our admin accounts. While the Microsoft Authenticator app is recommended for its security features, it is possible to use SMS as a verification method. I have tried removing my phone number from two step verification and it did not work. While official documentation is always best furniture, you can refer to Microsoft's official security blogs or announcements for written confirmation to share with your workforce. Discusses an issue in which an Office 365 admin who has Microsoft Entra multifactor authentication enabled doesn't receive a text or voice call that contains the verification code. You are having trouble with MFA (Multi-Factor Authentication) texts not functioning correctly over Wi-Fi, and you are thinking that a cyberattack may be the cause, namely I am trying to setup a tenants MFA and the users need to have the option for "Phone" authentication (i. Today they are attempting to access the Office 365 portal this afternoon on the same computer but not receiving the MFA code on the mobile phone, tried twice and still no text. 2023 We're looking at enabling MFA across our organisation, but in pilot group testing we have received feedback from our users that when at home (or other. Also tried the forgot password as well and the message was Also, I tried to delete the Microsoft authenticator as per your suggestion, but while doing so, it ask me for the 6 digit OTP which I am not receiving at all, even after waiting for 30mins also. However, when doing this for the logged in Admin account this required both email and phone options to be configured (rightly) - The email option works fine, the phone option neither texts or rings the phone number I put in (tried three Welcome to the Microsoft subreddit. I have managed to receive a (different) SMS code while trying all the account Dear Z-Glen Distefano. My problem is that Windows insists on sending texts to my landline phone that can't receive them. Also, for MS authenticator, see the Common questions about the Microsoft Authenticator app - Microsoft Support. Have you added a VOIP number? VOIP numbers cannot be added as a way to sign in or get verification codes. A user in our company has been unable to receive texts to any number to authenticate her logins with MFA. Adding the I keep receiving text messages with the same Microsoft authentication verification code each time. However, it's important to note that for Azure AD Free Multi-Factor Authentication For the last week, my users have been getting random texts from "microsoft" with fake MFA passwords. What I have enabled is Security Defaults, I also tried the legacy per user MFA and tried disabling Security Defaults There are number of possible reasons why you are not receiving the code to your phone number, it might be that your mobile network blocks messages from an unknown As an update to this I was able to access one of our Tenants and setup the Password Recovery option email for a standard account. If you tap the text that says “Microsoft” and then tap Info, it will show you the number the text messages are coming from. After 9 logged calls and 6 days later, Microsoft responded and fixed the issue. The people at TextNow tell me that Microsoft is blocking sending to VOIP. Till now, I haven't received any code. He is the aggravating note from a Supervisor " Dynah (Microsoft)Tuesday, March 7, 2023 12:24 PM GMT. Add your Microsoft account to the app by signing in with your credentials or by visiting your security settings page and selecting Set up identity verification app. However, for some reasons, we need to switch two users from using this technique to authenticating via text message · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. Even after I told the website to send me a new one-time code, T-Mobile sent me the old number four times in a row. I am able to verify sign in through a call to the number but the text feature is still not functioning. In AAD portal, forced user to re-register MFA. Now I could be missing something but as of last week I setup admin accounts for the profile with MFA but now the users are being setup this week and we can't select send to a phone it only allows the mobile applications instead. 2. Allow me to ask: i wonder if there is something weird going on with T-Mobile's text delivery system. The Microsoft Authenticator app requires an internet connection to send verification codes. Microsoft not sending verification code via SMS Hi, I have enabled 2 Factor authentication and lost access to the Authenticator app. You may also refer this article for more information: How to use the Microsoft Authenticator app We have been using SMS based MFA for some time now. Content here should be primarily about Microsoft's suite of services, products and games which we publish. Microsoft does send emails for authentication, but they should only come from "@accountsprotection. After trying to reset the settings with the It department, I managed to start the authorization process but now I do not receive any So somebody had the bright idea of setting up a cloud text message service where the code would be forwarded to a shared email account. com LinkedIn Email. If you often have signal-related problems, we recommend you install and use the If the IT used the correct steps to reset, but the MFA still does not work, there might be some backend issue at your account. Hi, we have installed a fresh NPS server and setup Azure MFA Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Is someone trying to access my account? Skip to main content succeeded, but MFA failed. Seems that you are having issues with the Authenticator app as you are not getting the two-step verification code. Have a friend call you and send you a text message to make sure you receive both. Sign in to comment Have a friend call you and send you a text message to make sure you receive both. lzzie hnrqeui moxsvmamx djdtgqo mkhy tvanjx zbqq gkee iejdqvi ulao